KEEPING SYDNEY MOVING

Metro Trains Sydney (MTS) is the operator and maintainer of the Metro North West Line, Australia’s only fully accessible, driverless train service. We have a front and centre role in helping to change the way we move people around Sydney, now and into the future.

In September 2014, the Northwest Rapid Transit consortium, of which MTS is the Operations and Maintenance contractor, was awarded the Operations, Trains and Systems Public Private Partnership contract for the Metro North West Line.

In 2019, the NSW Government, through Sydney Metro Authority, extended the PPP contract to include the operation and maintenance of the combined Metro North West Line and Sydney Metro City & Southwest.

We currently manage 36km of track and 13 stations with an additional seven stations to open in the city in 2024, followed by an expanded network in the southwest in 2025.

MTS is a joint venture of MTR Corporation, Australia’s John Holland group and UGL Rail.

98% +

OVERALL CUSTOMER
SATISFACTION INDEX

60 MILLION +

CUSTOMER JOURNEYS

14.5 MILLION +

KILOMETRES TRAVELLED

Setting the standard in sustainable transport

Our rail network plays a pivotal role in enhancing social sustainability, by keeping communities connected, creating jobs, and making it easier for people to live and work in Sydney. MTS is also actively committed to minimising our impact on the environment, by reducing carbon emissions and managing natural resources effectively.

Some of the ways we achieve this include harnessing Sydney’s abundant sunlight through solar panels on stations and at the Sydney Metro Trains Facility to supplement electricity demand and recovering up to 27% of energy required for train traction through regenerative braking. Our trains are washed with recycled water, and we recycle 80% of the water used in the process.

Plus, in an Australian first, we will accomplish a 100% offset of operational energy through a new-build renewable energy project.

Our shareholders

Our shareholders

Our parent company, MTR Corporation, is the major shareholder of MTS and is among the world’s leading mass transit operators.

Having delivered 12 rail lines in its home city of Hong Kong since 1979, MTR has also expanded globally with operations including Melbourne Metro in Australia and railway services in the United Kingdom, Sweden, Macao, and the Mainland of China.

Going beyond railway delivery and operation, MTR also creates and manages dynamic communities around its network through seamless integration of rail, commercial and property development.

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John Holland is a leading infrastructure, building, rail and transport business across Australia and New Zealand – and in the rail industry is committed to being a leading provider of end-to-end rail and transport solutions.

Every day, more than one million passenger journeys are taken on John Holland networks. Longstanding experience in mass transport means they know how to put together the right solution – from start to finish. Focused on the future of transport, they innovate today for the best outcomes tomorrow - from digital engineering and digital asset management, to targeting zero-emission transport modes. John Holland is responsible for designing, constructing, maintaining and running many of Australia’s largest and most critical transport systems.

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UGL, a member of the CIMIC Group, is Australia’s leading integrated rail company, offering in-house design, construct, commissioning, manufacturing, maintenance and operations across road and rail networks. With more than 8,000 employees, UGL plays its part in more than 150 million passenger journeys each year.

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